Return Policy
Effective Date: January 9, 2025
At Blanglasni, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, this Return Policy explains how to return or exchange items. By making a purchase, you agree to the terms outlined below.
1. Eligibility for Returns
- Products must be returned within 30 days of the delivery date.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase (receipt or order confirmation) is required for all returns.
2. Non-Returnable Items
The following items are not eligible for return:
- Customized or personalized products.
- Clearance or final sale items.
- Products damaged due to misuse, improper handling, or wear and tear.
3. Return Process
To initiate a return, follow these steps:
- Contact us at info@blanglasni.com or call (224) 338-8349 to request a return authorization.
- Provide your order details and reason for the return.
- Ship the item(s) back to the address provided in the return instructions.
Note: Customers are responsible for return shipping costs unless the product is defective or incorrect.
4. Refunds
- Refunds will be processed within 5-7 business days after the returned item is received and inspected.
- Refunds will be issued to the original payment method used during the purchase.
- Shipping fees are non-refundable unless the return is due to an error on our part.
5. Exchanges
- If you wish to exchange an item, please contact us at info@blanglasni.com or (224) 338-8349.
- Exchanges are subject to product availability.
- If the exchange item has a price difference, additional payment or a partial refund may be processed.
6. Damaged or Defective Items
If you receive a damaged or defective item:
- Contact us immediately at info@blanglasni.com or (224) 338-8349.
- Provide photos of the damaged product and your order details.
- We will arrange for a replacement or full refund, including shipping costs.
7. Contact Us
For questions or assistance with returns, please reach out to our customer service team:
- Email: info@blanglasni.com
- Phone: (224) 338-8349